Punctual

• Arrives at the interview on time

Attends Interview Appropriately Dressed

• Wears interview appropriate clothing such as slacks, dress, suit, tie, button-down shirt, etc.

Professional Application

• Truthful, accurate, error-free, and complete job application

Demonstrate Interview Skills

• Able to communicate and articulate ideas and thoughts clearly
• Uses proper diction and grammar
• Demonstrates strong listening skills

Knowledge, Skills, and Abilities

• Cites specific work/volunteer examples to support resume qualifications

Demonstrates Ability to Follow Instructions and Directions

• Follows all instructions in the WRC Certification process

Assessment Tools

Application
Downloadable application representing the most commonly asked questions on a standard employment application

Math Skills Test
A demonstration of arithmetic competencies common in the day-to-day operations of most work environments.

Customer Service Survey
A variety of service and people skills related scenarios to demonstrate a clear knowledge of employer service expectations

Resume
Candidates have the option of posting an existing resume or completing a resume template adapted from multiple online employment service accepted formats.